All concerns received by the Charities Regulator will be dealt with in confidence, subject to any legal duty of disclosure
We welcome information about charities which may indicate non-compliance with the Charities Acts. Under Part IV of the Charities Act, 2009 the Regulator has the power to conduct statutory investigations into any organisation believed to be non-compliant with the Charities Acts. If serious risk is identified, the Regulator may decide to take appropriate action in relation to that charity.
Please note, where an issue is raised regarding a charity, the principal focus of the Charities Regulator is on whether or not there has been a breach of charity law.
- A risk of significant loss or damage to a charity, its assets or beneficiaries;
- Where charity trustees have breached their duties;
- Serious or sustained misconduct by those in management and control of a charity;
- Where a charity does not meet the legal requirement to be a charity (the legal requirement includes having charitable purposes and providing public benefit);
- Where a body may be representing itself as being a charity in Ireland when it is not.
We usually cannot deal with the following:
- Matters that do not relate to charity law - for example contractual or employment issues;
- Complaints relating to services provided by the charity – these should be reported to the charity;
- Disputes between charity trustees - for example, disputes that relate solely to decision making; these should be worked out internally or with professional support (for example, through a mediator);
- Overruling a decision taken by the charity trustees that is valid and within their powers to make;
- Issues that are within the remit of other regulators or enforcement agencies;
- Complaints relating to fundraising practices - these should be raised with the charity in the first instance.
It is for us as the Charities Regulator to decide what is in the public interest to pursue; we do not act on behalf of individuals or organisations that bring concerns to us. Also, we do not comment or give updates on inquiries while they are ongoing, as this could prejudice the organisation or our work.
How to raise a concern about a charity:
Phone: 01-633 1550
Write: Concerns About Charities, Charities Regulator, 3 Georges Dock, IFSC, Dublin 1, D01 X5X0.